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Testimonials - See what our customers are saying about us


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Rated 5.0 out of 5.0 By lea - Jan 6, 2010

Rooter Rite is the company to call! I had a water heater that kept leaking and after several    
different plumbing companies came out and kept replacing the same part (the pressure valve) without resolving the problem I was at my wits end. The last straw came when the most recent plumber said the water heater was shot and needed replacement at a cost of more than   

My friend suggested that I call ROOTER RITE and their plumber diagnosed my water heater.
The water heater was working great (other than the leak) and he explained how a water heater works. He installed an expansion tank (which I found out later was required by Washoe County
as building code! - none of the other plumbers were apparently aware of that), was out of there
in under an hour and in under $150.00.

If you need an affordable, quality plumber, call Rooter Rite.

Posted on maps.google.com 01/06/10

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            Review: Excellent service for reasonable price                                    5 stars


Rating:   5

Text: “They are very efficient with their work. Took them about 2 hours to diagnose the problem,    
fix two toilets, and a sink. Highly recommended!!”


From:  Jon C of Reno, NV on December 08, 2009

            Posted on Merchant Circle 12/08/09

*   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *   *  *       Todd     Rated 1.0 out of 5.0 By blanken - Oct 21, 2009
This guys website said $130.00 for a roof drain cleanout. What he doesn't tell you on his website is all the pile on extra charges like $25.00 difficulty charge and the $45.00 extra man charge,and since he had to go 20 feet in the air with the cable and 20 feet back down the vent thats 40' unused cable that I had to pay for?
            Posted on maps.google.com 12/03/08
The satisfaction of our customers is very important to us! As a matter of fact, we 
            were so concerned about this review that we pulled our job records, however we 
            could not find any job that matches Mr. Blanken/Todd's description. Perhaps the review 
            was meant for another company?

            Our website does indeed state that a mainline run from a roof vent is $130.00.  It is! 
            That's it, that's all, $130.00. The difficult access charge is already included in the 
            $130.00 price, under no circumstances would an additional difficult access charge 
            be added for this service.

            While at times, a second man may be necessary for safety or if a stoppage was 
            being particularly difficult, since it's inception Rooter Rite has yet to require a second
            man on any drain cleaning job.

            As far as "unused" cable, there is no such thing. If an additional 40' of cable is required 
            to be pulled from the machine in order to reach the only access point (such as a roof 
            vent) to the mainline, then that amount of cable is being used.   
                                                                                                                         RR 11/01/09

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 Provided by YELLOWPAGES.COM          Exceptional

        Professional & friendly

        Posted by MSRENO on 07/27/2009

       Wednesday, July 22, 2009 taking a moment to comment on the plumber (Rooter Rite)
             who came out for service call at my home. Rooter Rite/George contacted us quickly after
             placing a service request online at their website.
             He arrived when he said he would and quickly fixed the issues we had while explaining
             what was wrong and how potentially we could avoid/repair ourselves if needed. We have
             worked with Rooter Rite on a past call several months ago and also had a similar
             positive experience. An additional factor, which is important for us, is that they are friendly                  and personable as well as professional.

        - M.S. Reno, Nv

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 Provided by YELLOWPAGES.COM                 Exceptional


        Posted by CharmaineMarie on 11/25/2008

        11/25/08 Fast professional service. I’m a property manager for multiple retail
          center and we had had a preventative maintenance contract with another plumber
          but continued to have issues with a restaurant drain continually backing up
         (sometimes with a week or two after it was supposedly cleared). Finally decided
          to try another company and called Rooter Rite. They came out and cleared the
         drain, explained to my tenant the cause of the clog and the best way to avoid
         future problems. We have since discontinued the services of the other company
         and use Rooter rite exclusively for drain cleaning and maintenance on
         our properties.

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   Fast and Courteous 

        Rated 5.0 out of 5.0 By DonMari - Aug 24, 2008

        My upstairs bathtub wasn't draining properly. Tried the draino route and it had no results. 
        Called Rooter Rite from a Google search, went to their website and saw their upfront price list. 
        The plumber arrived promptly, cleared my drain quickly, left my bathroom immaculate and there 
        were no surprises in the price. Very reasonable prices and professional service. Would 
        recommend to anyone on a budget


             Posted on maps.google.com 08/24/08

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Quality customer service                                                              

 Rated 5.0 out of 5.0 By Allison - Jul 22, 2008

  We had an issue with a line that kept backing up on one of our properties. We had 
  had another company out there several times to clear the line, but within a week it
  was backed up again (We even had a preventative maintenance program set up
  with that company). Finally got fed up with them and looked around for another
  company. We called
Rooter Rite
 and I couldn't believe the difference in customer
  service. Fast response, great communication with our office AND the tenant. The
  line is now open and clear. No more calls from an upset tenant! I would recommend
  this company to anyone who manages properties. They are definitely going on MY
  vendor list!!!


  Posted on maps.google.com 07/22/08
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   More Google reviews 

           reviewed 2 years ago (2011)

Rooter Rite was send out the first time by my Warranty Company. I needed Plumbing service again recently, and didn't
                hesitate to track down my Rooter Rite magnet! My experiences with this company have been very positive. Service is
                prompt, courteous, convenient and HONEST! They'll even give you advice over the phone is the issue is simple! I'd
                reccomend to anyone looking for good plumbing help!

reviewed a year ago (2012)

They were friendly fast and affordable. Will definally call again for any plumbing needs

reviewed 2 years ago (2011)

Plumber came out to fix a leak, only needed a bolt tightened, I paid $70.00 which is reasonable for the visit and time.
               He said if the leak came back I could call and the $70.00 would go towards the cost of the replacement parts and time.
               Very friendly and courteous. They were the only out 6 plumbers I called that were willing to give a rough estimate.

reviewed 3 years ago (2010)

Just wanted to say thanks for your excellent service. You responded quickly to fix my plumbing problem, kept in
                touch to keep me updated (so rare!), left everything clean and, knowing my circumstances, tried to keep the costs
                down. I would be very happy to provide a reference for you if you need it.             Thanks again, KF - Reno, NV‎‎

reviewed 3 years ago (2010)

customer service was amazing found out that i could have killed myself numerous times trying to change the water
                heater out. anyhow to make a long story short he saved me about 450 bucks so who could really be angry with that.





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